This self-paced course helps you build effective communication skills to use in the workplace
-
Online self-paced
Complete online at your own pace (Self-paced)
Description
In this course you will gain a foundational understanding of communication, identify its significant characteristics, relationship to the workplace and learn about strategies to build effective communication skills. At the completion of this course, you will be able to:
- Define communication and identify why it’s important.
- Apply effective communication strategies in the workplace.
- Utilize the elements of building rapport.
- Demonstrate the principles of active listening.
- Identify communication challenges when working with others.
- Employ conflict resolution strategies, as needed.
This is course #2120 for IHSS Career Pathways and CalGrows. It is part of the Adult Education Pathway, which is a general pathway, and is eligible for the Career Builder incentive in CalGrows.
This course is self-paced and expected to take roughly three hour to complete. If you need to pause for any reason, you can save progress and come back to resume it when ready. Courses should be completed within 30 days of starting them.
To register for this course, click the registration link and input your information. The security code for Homebridge Career Pathways courses is 744016. You will receive an email to activate your email, and upon activation you will have access to all Homebridge On-Demand classes.
